Your data, respected

We collect several types of information from and about users of our platform:

Personal information

• Name, email address, and phone number
• Billing and payment information
• Government-issued ID (for verification)
• Profile photos and preferences

Automatically collected

• Device information (browser, OS)
• IP address and approximate location
• Usage patterns and preferences
• Cookies and similar tracking technologies

We use the information we collect to:

• Process bookings and payments
• Provide customer support
• Send transactional communications
• Improve our services and user experience
• Detect and prevent fraud
• Comply with legal obligations

We may share your information with:

• Hosts & guests — to facilitate bookings and communication.
• Service providers — payment processors, analytics, customer support tools.
• Legal authorities — when required by law or to protect our rights.
• Business transfers — in connection with mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties for their marketing.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us using the methods at the bottom of this page.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

That said, no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@homesout.com or via the support link below.