Terms of service

To access certain features you must register for an account. You agree to provide accurate, current, and complete information at signup and to keep that information up to date.

• You must be at least 18 years old to create an account.
• You're responsible for safeguarding your password.
• Identification may be required at check-in (National ID for Egyptians, Passport for foreign nationals) per Egyptian law.

We reserve the right to suspend or terminate accounts where information is inaccurate, incomplete, or misused.

Pricing: Prices are displayed in Egyptian Pounds (EGP) unless stated otherwise. Prices include applicable taxes; service fees are shown before checkout.

Payment: We accept major credit cards (Visa, Mastercard) and verified local payment methods. Full payment is generally required to secure a reservation unless the property offers split payments.

Once a booking is confirmed, a binding agreement forms between you (the guest) and the host. HOMESOUT acts as a limited payment-collection agent for the host.

Cancellation policies are set by individual hosts and shown on each property listing. Standard policies include:

• Flexible — full refund 24 hours prior to arrival.
• Moderate — full refund up to 5 days prior.
• Strict — 50% refund up to 7 days prior.

In extenuating circumstances (severe weather, safety issues), HOMESOUT may override a host's cancellation policy to issue a refund.

We respect your privacy and protect your personal data. This section summarises how we collect, use, and share your information — see the Privacy Policy for the full details.

We collect information you provide directly (name, email, phone, payment method) and automatically (device, IP, usage). We use it to provide and improve our services, process payments, send receipts and updates, and prevent fraud.

Guests are expected to treat properties and neighbours with respect. Any damage caused to the property during the stay is the sole responsibility of the guest.

HOMESOUT is not liable for personal injury, loss, or damage to personal property during your stay. We recommend all guests obtain comprehensive travel insurance.

Questions about these terms or our Privacy Policy? contact@homesout.com or open the support link below.